In the era of modern technology, ATMs and payment terminals are indispensable in our daily lives. These devices are used by hundreds, if not thousands, of people every day, making them a conducive environment for the accumulation of dirt and bacteria.

Proper cleaning and sanitizing of this equipment not only maintain a healthy environment for users but also extend the life of the devices.

Obviously, the appearance of an ATM or payment terminal is an important factor for the vast majority of customers.

It is well known that "First Impressions Count." Can a prestigious bank afford dirty and unkempt ATMs?

We are sure it CANNOT, as the ATM is essentially the financial showcase of the bank. And the showcase must be clean, neat, and functional.

In this article, we will highlight some general aspects of why cleaning ATMs and payment terminals is crucial and provide some tips for cleaning and maintenance practices.

Dusting the Device

The first step in cleaning ATMs and payment terminals is dusting. Dust can affect the functionality of the devices and can harbor germs and bacteria. Use a soft brush, duster or vacuum cleaner with a gentle attachment to remove dust from the device's surface, including hard-to-reach areas.

Wiping the Screen and Touch Elements

The screen and other touch elements of ATMs and payment terminals are the most exposed to frequent user contact. It is recommended to wipe them with microfiber cloths, which are delicate and effective in removing dirt and bacteria without scratching surfaces. For additional sanitization, use special screen solutionsthat do not leave streaks and do not harm electronic components.

Wiping the Case

The casing of ATMs and payment terminals should be cleaned with universal cleaners with a quick-drying effect, which deeply degrease all types of moisture-resistant surfaces. Avoid abrasive products that can damage surfaces. Microfiber cloths are ideal because they do not leave residues and are easy to use.

Cleaning Receipt Receiver, and Security Camera

The keys and receipt receiver are other critical components that require special attention. Use a hand sanitizers compatible with electronic equipment and carefully wipe these parts. Do not forget the security camera, which can accumulate dust and dirt, affecting image quality. Clean the camera lens with a soft cloth and special lens cleaning solutions..

Cleaning the Trash Bin Near the Device

Many ATMs and payment terminals are equipped with trash bins for receipts or other waste. Check and empty these bins regularly to prevent dirt accumulation and maintain a clean and hygienic area.

Cleaning the Visors Above the ATMs

The visors above ATMs, which protect the screen from direct sunlight, also need periodic cleaning. Use a soft cloth and a cleaning solution that does not leave streaks to remove dust and dirt.

Removing Chewing Gum and Other Foreign Objects

Chewing gum and other foreign objects can stick to the surface of ATMs and payment terminals, affecting both their appearance and functionality. Use specialized cleaners and tools to remove these objects without damaging surfaces.

Maintaining the cleanliness and hygiene of ATMs and payment terminals is not only a public health necessity but also an essential maintenance measure. Rigorous application of recommendations and adherence to a detailed checklist contribute to protecting user health and prolonging the life of the equipment.

A clean and sanitized environment reflects professionalism and care for customers, providing safety and comfort.

Consult our “Specialist Advice” service – and find out how and with what solutions to properly care for ATMs!