Transformations in the HoReCa industry are becoming increasingly visible. Modern restaurants are no longer just about delicious menus and stylish décor – they’re about efficiency, memorable experiences, and smart technologies. Service robots like BellaBot, KettyBot, CC1 and PuduBot2distributed in Moldova by Toreco.mdare setting a new standard in service quality and resource management.
How do these robots enhance customer service?
Faster service with a guaranteed smile
BellaBot and PuduBot2 are intelligent delivery robots programmed to transport dishes, drinks, and orders directly to the table or the dishwashing area. They don’t get tired (even when carrying up to 40 kg multiple times a day), they don’t make mistakes, and they never forget their virtual smile. The result? A smoother customer experience and a more efficient workflow for the team.
Modern presentation and digital interaction
KettyBot, with its interactive screen and compact design, is ideal for welcoming guests and promoting special offers. It can guide customers to their tables, display menus, or show promotional messages – bringing innovation and interactivity to the guest experience.
Impeccable cleanliness – all the time
CC1, the multifunctional cleaning robot, can mop, sweep, vacuum, and dry floors fully autonomously. In an industry where hygiene is critical, CC1 ensures consistently high standards – no breaks, no compromises.
Unique experiences = more loyal customers
A restaurant using robots not only stands out but creates memorable moments. Guests return not just for the food, but also for the fun of interacting with robots. Plus, they often share their experience on social media – a major branding advantage.
Do restaurant owners and managers save money by using robots?
Yes – in multiple ways. While purchasing or renting robots involves an initial cost, the long-term financial benefits are substantial.
Reduced labor costs
A robot can replace or support 2–3 employees in repetitive taskswithout overtime pay or days off. In times when hiring and retaining staff is challenging, automation becomes a cost-effective solution.
Minimal maintenance expenses
PUDU robots are built for intensive use, offer long autonomy, and require little maintenance. Toreco also provides maintenance and training to ensure smooth operations without interruptions.
Saved time = saved money
Robots handle repetitive tasks (service, cleaning, promotion), allowing human staff to focus on customer interaction and service quality. This leads to higher productivity, fewer mistakes, and a positive ROI within a few months.
Increased revenue through image and efficiency
Restaurants that integrate robots attract attention, earn positive reviews, and boost organic and social media traffic. Additionally, with faster service and quicker table turnover, more customers can be served daily.
Conclusion: Innovation at the service of your business
The Robots BellaBot, KettyBot, CC1 and PuduBot2 don’t replace staff – they support them. They bring efficiency, safety, and a wow factor. For restaurant owners and managers, they’re a smart investment that improves service, optimizes costs, and boosts competitiveness.